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BRYN MAWR GOODS WILL GLADLY OFFER CREDIT IN THE FORM OF A STORE CREDIT FOR THE EXCHANGE OF ANY ITEMS PURCHASED ON BRYNMAWRGOODS.COM. BECAUSE ALL OF OUR PRODUCTS ARE HANDMADE, WE CANNOT OFFER REFUNDS. WE ARE ALWAYS HAPPY TO WORK WITH YOU BEFORE PLACING AN ORDER TO ENSURE THE RIGHT CHOICE IS MADE! JUST CONTACT HELLO@BRYNMAWRGOODS.COM FOR ASSISTANCE.